At 7Cuci, your privacy is not just a promise — it is an obligation. We protect every piece of information you provide using the latest encryption and rigorous security practices.
Six core data protection principles we practise every day to ensure your personal information remains secure at all times.
Every connection to the 7 cuci platform is protected with 256-bit SSL encryption. Data transmitted between your device and our servers cannot be read by any third party.
Your personal data is stored on protected servers with strict access controls. Only authorised personnel may access this information for operational purposes.
7Cuci does not sell, rent, or share your personal data with third parties for marketing purposes. Your information remains entirely yours.
Our identity verification (KYC) process uses fully encrypted channels. Documents you submit are processed securely and are not retained longer than necessary.
The 7Cuci mobile app uses biometric authentication and PIN for secure access. Your session data is automatically protected when you log out of the app.
You have the right to request deletion of your personal data at any time. We will process such requests within 30 business days, subject to applicable legal requirements.
This Privacy Policy explains how 7Cuci ("we", "Platform") collects, uses, stores, and protects your personal information when you use our online gaming platform at 7cuci.win and the related mobile app.
We understand that privacy is a matter close to the hearts of many Malaysian users. Your trust is our most valuable asset, and we do not take this responsibility lightly. Every data-related decision is made with your security and privacy as the top priority.
This Policy is formulated in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. By using the 7Cuci platform, you agree to the collection and use of information as described in this document.
Please read this Privacy Policy carefully. If you have any questions, our support team is ready to assist via live chat, available 24/7.
We collect various types of information depending on how you interact with the 7Cuci platform. Below are the categories of data we collect:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, ID card number, date of birth | KYC & account verification |
| Contact Data | Email, phone number, address | Communication & support |
| Financial Data | Bank account number, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser | Security & improvements |
| Usage Data | Game records, login times, game preferences | Personalisation & analytics |
We only collect data that is genuinely necessary to provide our services. This data minimisation principle ensures we do not collect excessive or irrelevant information.
The data we collect is used responsibly for the following purposes:
We do not use your data to make automated decisions that significantly affect you without human involvement in the process.
7Cuci does not sell your personal data to any third party. However, in certain situations, we may need to share your information with the following parties:
We will not share your data with advertisers, data brokers, or any third parties for marketing purposes without your explicit prior consent.
The 7 cuci platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect platform functionality. Refer to your browser's documentation for cookie management instructions.
We invest seriously in security infrastructure to protect your personal data from unauthorised access, loss, or accidental disclosure. Our measures include:
While we take all reasonable precautions, no system can be guaranteed 100% secure. We encourage you to also take your own protective measures, such as using a strong password and not sharing your login credentials.
We retain your personal data for as long as necessary for the purposes stated in this Privacy Policy, or as required by Malaysian law.
When data is no longer needed, we will delete or destroy it securely in accordance with established procedures.
Under Malaysia's Personal Data Protection Act 2010 and data protection best practices, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
If your data is inaccurate or incomplete, you have the right to request a correction. Updates can be made directly through your account settings.
You may request deletion of your personal data, subject to applicable legal requirements and contractual obligations.
You have the right to opt out of having your data processed for direct marketing purposes at any time, via your account settings or by contacting us.
You may request your data in a machine-readable format for transfer to another relevant service provider.
In certain circumstances, you may request that we restrict how we process your data while a dispute is being resolved.
To exercise any of the above rights, please contact our customer support team via live chat or email. We will verify your identity before processing any request in order to protect your privacy.
The 7 cuci platform is exclusively for adult users aged 18 and above. We do not intentionally collect any personal data from individuals under the age of 18.
If you are a parent or guardian and believe your child has registered on our platform without your knowledge, please contact us immediately. We will investigate and close the account, and delete all related data promptly.
Our age verification system is designed to prevent registration by underage individuals, including identity document checks during the KYC process. If there is any doubt about a user's age, we reserve the right to request additional proof of age before granting full access to the platform.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. Any amendments will be published on this page with an updated "Last Updated" date.
For significant changes, we will notify you through:
It is your responsibility to review this Privacy Policy periodically. Your continued use of the 7Cuci platform after any amendments are published constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding your privacy and personal data protection, please do not hesitate to contact us. Our Data Protection Officer team is ready to assist you.
Available 24 hours a day, 7 days a week via the chat icon at the corner of the platform.
Send your enquiry to [email protected]. We will respond within 24 hours.
Visit the FAQ for answers to frequently asked questions regarding privacy.
See also Terms & Conditions for complete user agreement information.
Now you know how we protect your privacy. Register a free account and enjoy a safe, fair, and exciting gaming experience alongside more than 500,000 Malaysian players.